Cancellation and Refund Policies

At Sparkling Smiles, we aim to provide excellent dental care and customer service to all of our patients. We understand that situations may arise that require you to cancel or reschedule your appointment, and we strive to accommodate your needs within the guidelines of our cancellation and refund policy.

Appointment Cancellation: If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours' notice. This allows us to offer the appointment slot to another patient who may be in need of dental care. You can cancel or reschedule your appointment by contacting us at sparklingsmilesudh@gmail.com or +917006947263.

Late Cancellations and No-Shows: Appointments canceled with less than 24 hours' notice or missed without prior notification may be subject to a cancellation fee. We understand that emergencies and unforeseen circumstances can arise, and we will consider each situation on a case-by-case basis.

Refund Policy: Refunds for canceled appointments or services may be issued in accordance with Razorpay's policies. If you have already made a payment for a service that you wish to cancel, please contact us as soon as possible to discuss your refund options. Refunds, if approved, will be processed within 5-7 business days and issued to the original payment method used through Razorpay.

Satisfaction Guarantee: Your satisfaction with our services is important to us. If you are not satisfied with your dental treatment for any reason, please let us know, and we will work with you to address your concerns and ensure your satisfaction.

Contact Us: If you have any questions or concerns about our cancellation and refund policy, please don't hesitate to contact us at sparklingsmilesudh@gmail.com or +917006947263. Our team is here to assist you and ensure that your experience at Sparkling Smiles is a positive one.